iPhone XR

There’s nothing more frustrating than not being able to use your iPhone for what it was built to do, like scrolling through websites, loading apps, giving directions, sending emails — essentially, running your life. The link between all these tasks is that they all require an internet connection.

Occasionally, an iPhone is unable to access the internet, even when it says it’s connected to Wi-Fi or mobile data. When this happens, it means that the device’s network connection has been disrupted. 

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What network settings are on an iPhone

An iPhone’s network settings control how the device connects to both Wi-Fi and the cellular network. You can easily reset your network settings to solve the problem, but first, it’s important to ensure that you’ve accurately diagnosed the issue, as resetting network settings also resets stored Wi-Fi passwords and cellular settings. 

Make sure that your phone isn’t in Airplane Mode, which turns off your phone’s wireless features, that your Wi-Fi router is working properly and that you’re within its reach, and that your phone is connected to the correct Wi-Fi network. 

If all of the above check out, try restarting your iOS device by turning the phone off and on.

If the problem persists, it’s time to reset your network settings.

How to reset network settings on an iPhone 

1. Open the Settings app.

2. Tap the “General” tab.

Step2

3. Scroll down to the end of the page and tap the “Reset” button.

Step 3

4. Tap “Reset Network Settings.”

Step4

5. If needed, enter your passcode. 

Your phone will take a moment to restart. Once it’s back on, all your network settings will be cleared.

Note that by resetting your network settings, you’re also resetting Wi-Fi networks and passwords, cellular settings, and VPN and APN settings, so be prepared to re-enter any previously stored Wi-Fi passwords. 

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'What are network settings on an iPhone?': A guide to your iPhone's network settings, and how to reset them

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