Fortune’s The World’s Finest Multinational Workplaces record is now dwell, the annual in-depth survey of staff working for corporations with a worldwide footprint. Compiled every year by office analysis titan, Nice Place To Work, it’s a superb companion to the annual 100 Finest Corporations to Work For record. They each do an unusually good job exploring how staff really feel concerning the corporations they work for, together with variety and inclusion.

Whereas there are lots of goodies to dig into on the record, I need to take a second to acknowledge Cisco, who got here in at primary on the Multinational record.

Whereas this would possibly really feel like simply one other firm on simply one other record, it’s actually a ground-breaking achievement: The {hardware} big has earned a spot on each 100 Finest Corporations to Work For record because it was established in 1998. Generally it was a little bit of a squeaker, however they’ve been there for the length.

To understand the accomplishment, let’s have a look at context. 

Cisco arrived on the record the yr the sudden devaluation of Thailand’s forex triggered a two-yearlengthy Asian monetary disaster, placing their provide chain and prospects at quick danger. That was adopted shortly by the bursting of the U.S. tech bubble, which former CEO John Chambers as soon as described to me as a “near-death experience” for the corporate. The assaults on 9/11. Infinite conflict. The 2008 international monetary disaster—which Cisco had buttressed for, however their prospects had been much less safe. The rise of social media. The decline of democracy. A doubtlessly fraught CEO transition. To not point out the terrifying state of the world, together with battle, migration, and local weather change. By means of all of it, Cisco’s staff remained engaged and productive. 

This engagement translated into many advantages to the world, together with one in all specific curiosity to buyers: a boatload of money readily available.

I sat down with some members of the Cisco government workforce on the Nice Place to Work convention final yr to search out out what made for a contented, inclusive office.

It turned out to be a grasp class on easy methods to create an open, clear tradition that embraces change and makes folks a precedence. It’s properly value your time.

Irving Tan, the corporate’s operations chief, started by saying that Cisco has gone via as a lot change within the final three years because it has over the past three a long time. Including recurring-revenue software program into their core companies has meant re-tooling how the entire enterprise works. “And as we go through that, it’s not only about technology. A big piece of that is how do we transform our people as well? Both in terms of not only skills and capabilities, but also mindset as well.”

That’s the place radical transparency is available in.

The corporate tracks worker complaints and points very carefully and has created a course of to analyze and infrequently publicly handle main issues—together with bias or discrimination. Additionally they use a immediate they name “Love or Loathe” to encourage workforce members to have candid conversations with their managers about how they skilled work up to now week. Chief Folks Officer Fran Katsoudas says it’s a method to construct belief and establish core strengths.  

“‘What did you loathe last week?’” is a strong query, she says. “There has to be belief so that you can inform your supervisor what you detest,” she says, noting that her supervisor is CEO Chuck Robbins. “There are times where my ‘Loathe’ is light and funny and probably more of an annoyance, and then there’s sometimes it’s heavy and I need to talk to him.” Whereas this has change into a necessary device for managing groups, it’s actually about “the understanding of every individual around the table,” she says.

If you happen to don’t have time to observe the entire video, the GPTW workforce has helpfully offered a transcript.

I’ll be catching up with Katsoudas subsequent week at Fortune’s Most Highly effective Ladies summit to get an replace on her work. (I can comfortably predict that I’ll “love” the dialog.)

Till then, make sure to spend a while looking the record. (And congratulations to Hilton, Salesforce, DHL Categorical, and Mars Included who spherical out the highest 5.) 

In case your international company isn’t on it, possibly it’s time to ask why. Inform them raceAhead despatched you.

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